Terms of Service

Last Updated: March 10, 2026

Terms of Service

These Terms of Service govern the use of the Vlendi website and the purchase of products from our store. By accessing the website or placing an order, you agree to these terms.

1. Definitions

  • Business: Vlendi

  • Customer: Any person using the website or placing an order

  • Products: Men’s ratchet belts and related items offered for sale

  • Website: The Vlendi online store

2. Eligibility

Customers must be at least 18 years old to make a purchase on this website.

3. User Responsibilities

Customers are responsible for providing accurate and complete information during checkout and communication with our support team.

4. Product Information

We aim to ensure all product descriptions and details are accurate. Customers are responsible for reviewing product information before placing an order.

5. Pricing

Prices are listed on the website and may occasionally be updated. If a pricing error occurs, we may contact you before processing the order or cancel the order if necessary.

6. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders if necessary for operational or security reasons.

7. Order Verification

Orders may be reviewed for verification purposes to help prevent fraudulent transactions and ensure payment security.

8. Shipping Information

Orders are processed within 1 to 3 business days.

After processing, delivery typically takes 3 to 7 business days.
The total estimated delivery time is 4 to 10 business days.

We offer free shipping on all orders within the United States.

9. Returns and Refunds

Customers may request a return within 14 days of delivery.

To be eligible, items must be unused and in their original condition.

We offer free returns, and a prepaid return label will be provided once the return request is approved.

Refunds are issued to the original payment method and processed within 7 business days after the returned item has been received and inspected.

10. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery.

We may request photos or video evidence to review the issue and provide a replacement or refund.

11. Order Cancellations

Orders may be canceled within 12 hours of placement. After this period, the order may already be processed and cancellation may not be possible.

12. Payment Terms

We accept major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Discover, and Shop Pay.

Payments are processed securely through trusted payment providers.

13. Intellectual Property

All content on this website, including text, images, and branding, belongs to Vlendi and is protected by applicable intellectual property laws.

14. Prohibited Use

Customers may not use the website for unlawful activities, fraud, or unauthorized resale of products.

15. Limitation of Liability

We are not responsible for indirect or incidental damages resulting from the use of our website or products.

16. Termination

We reserve the right to refuse service, cancel orders, or restrict access if these terms are violated.

17. Changes to Terms

We may update these Terms of Service at any time. The latest version will always be posted on this page.

18. Shipping Delays

Delays may occur due to carrier issues or unforeseen circumstances. Customers can track orders using the tracking number provided.

19. Fraud Prevention

Orders may be reviewed for security purposes. Suspicious transactions may be delayed or canceled.

20. Contact Information

 

Business Name: Vlendi
Business Hours: 9:00 AM – 5:00 PM (GMT -5) Central Standard Time (Texas)
Address: 21595 Elk Haven Ln, Porter Texas 77365, United States (Monday – Friday)
Email: support@vlendi.com
Phone: +1 (334) 558-7679