Last Updated: March 10, 2026

Order Processing Time

Orders are processed within 1–3 business days after the customer places an order.

Daily Cutoff Time

Orders placed before 5:00 PM (GMT -5) are included in the same day’s processing. Orders placed after this time will be processed the next business day.

Transit Time

Once processed, shipments take 3–7 business days in transit within the United States.

Estimated Total Delivery Time

The total estimated delivery time, including processing and transit, is 4–10 business days.

Shipping Regions

Currently, the business ships only to addresses within the United States.

Order Tracking Information

After an order is shipped, customers will receive a tracking number by email. This allows monitoring of the shipment until it is delivered.

Address Change Requests

Customers should verify their shipping address at the time of order. Address change requests may be accommodated only if the order has not yet been processed or shipped.

Order Cancellations

Orders may be canceled prior to processing. Once an order has been processed, cancellation may not be possible, and the order will follow the standard shipping and return procedures.

Delayed Shipments

Delays may occur due to factors outside the business’s control, such as shipping carrier delays or unforeseen circumstances. Customers are encouraged to track their orders using the tracking number provided.

Lost Shipments

If a shipment is lost during transit, customers should contact support. The business will review the case and provide guidance according to operational procedures.

Damaged Packages

If an item is received damaged, customers must contact support within 48 hours of delivery. Photographs or other evidence may be requested to review the claim.

Shipping Restrictions

The business does not ship internationally and only supports delivery to addresses within the United States. Certain locations may have additional restrictions imposed by shipping carriers.

Tax and Import Duties Policy

Applicable taxes, duties, or fees are calculated at checkout where required by law. Customers are responsible for any additional charges imposed by local authorities.

Business Information

Business Name: Vlendi
Business Hours: 9:00 AM – 5:00 PM (GMT -5) Central Standard Time (Texas)
Address: 21595 Elk Haven Ln, Porter Texas 77365, United States (Monday – Friday)
Email: support@vlendi.com
Phone: +1 (334) 558-7679