Last Updated: April 11, 2026

Introduction

This Privacy Policy describes how Vlendi collects, uses, and manages information when customers visit the website, place an order, or interact with services provided through the website.

By using the website, users acknowledge the practices described in this policy.

Information Collected

When customers interact with the website, certain information may be collected to support order processing and customer service operations.

This information may include:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information required to complete transactions

• Order details and purchase history

Technical information related to website usage may also be collected automatically.

How Information Is Used

Collected information may be used for the following operational purposes:

• Processing and fulfilling orders

• Communicating with customers regarding orders

• Providing customer support

• Managing returns, refunds, or exchanges

• Maintaining website functionality

• Preventing fraudulent or unauthorized transactions

Information collected is used only for legitimate business operations.

Payment Information

Payments made through the website are processed using secure payment systems. Payment information is handled through authorized payment processors and is not stored directly by the business.

Cookies and Website Data

The website may use cookies or similar technologies to improve website functionality and understand how visitors interact with the website.

Cookies may help with:

• Maintaining session activity

• Remembering user preferences

• Improving website performance

Users may adjust browser settings to limit or disable cookies if preferred.

Information Sharing

Personal information may be shared with third-party service providers when necessary to operate the business. These service providers may include:

• Payment processors

• Shipping and logistics providers

• Website hosting services

• Technical support providers

Information shared with these parties is limited to what is necessary for operational purposes.

Data Security

Reasonable administrative and technical measures are used to protect customer information from unauthorized access, misuse, or disclosure.

Third-Party Services

The website may use third party tools or services that operate independently. These services may have their own privacy policies governing how information is collected and used.

Customers are encouraged to review the policies of these third party services when applicable.

User Rights

Customers who wish to request access to or correction of their personal information may contact the business using the contact details provided below.

Requests will be reviewed and handled in accordance with applicable laws.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational or legal changes. Updated versions will be published on this page with a revised “Last Updated” date.

Business Information

Business Name: Vlendi
Business Hours: 9:00 AM – 5:00 PM (GMT -5) Central Standard Time (Texas)
Address: 21595 Elk Haven Ln, Porter Texas 77365, United States (Monday – Friday)
Email: support@vlendi.com
Phone: +1 (334) 558-7679